Who we are

Our website address is: https://www.glowfish-creative.co.uk.

What personal data we collect and why we collect it

What are cookies?

Cookies are small text files that are stored on your PC, phone or other web enabled device when you visit the Glowfish Creative site. They are not harmful and do not contain any confidential information such as your home address or date of birth. Cookies are an essential part of how our site works. Some of these cookies are required by our site to enable us to give you an enhanced web experience.

Cookies

“Cookies” are small pieces of information between a web server and a web browser, which enable the server to collect information from the browser. Glowfish Creative website uses session cookies to enable us to provide the mechanisms for online browsing and to monitor traffic. These cookies do not contain any personally identifiable information and are not persistent cookies and are short lived.

By using our site, you consent to the use of these cookies. Cookies are used on our site for the following reasons:

To record the areas of the website that you have visited, pages you have viewed and time spent browsing. Glowfish Creative uses this information to help make the website more user friendly, develop our site design and to continuously improve the quality of the service we provide.

To distribute visitors to our site evenly across platforms to ensure the content is served at the fastest possible speed.

We also offer you the facility to share your experience on our site through social sites such as facebook and twitter. By using these features, you are also consenting to allow cookies from these providers. More information about how these providers use cookies can be found at their websites.

Are cookies safe?

Yes. The information stored in cookies is safe and anonymous. They do not contain any information which could personally identify you. You can find more information about cookies at www.allaboutcookies.org

Can I turn off cookies?

Glowfish Creative uses cookies to ensure that we provide the best possible standard of service to our online customers. However, as part of our privacy and security policy, we require your consent to use them.

To withdraw your consent, or if you want to be notified each time a cookie is about to be used, you should amend the settings provided in your web browser to prevent us from storing cookies on your computer’s hard drive. For information on how to disable cookies, please consult the “Help” tab of your browser via the menu bar.

It must be noted that if you choose not to consent to the use of cookies, your experience of web sites may be impaired and many integral aspects of the site may not work at all.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

When someone visits www.glowfish-creative.co.uk we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns but not personally identifiable information. Further information on Google’s data privacy and security can be found here: https://support.google.com/analytics/topic/2919631

If you wish to prevent your data from being used by Google Analytics, Google have developed the Google Analytics opt-out browser add-on for the Google Analytics JavaScript (ga.js, analytics.js, dc.js).If you want to opt out, download and install the add-on for your web browser. The Google Analytics opt-out add-on is designed to be compatible with Chrome, Internet Explorer 11, Safari, Firefox and Opera. In order to function, the opt-out add-on must be able to load and execute properly on your browser. For Internet Explorer, 3rd-party cookies must be enabled. Learn more about the opt-out and how to properly install the browser add-on here

https://tools.google.com/dlpage/gaoptout

Our website uses cookies. Cookies are small pieces of information sent by an organisation to your computer and stored on your hard drive to allow that website to recognise you when you visit. They collect statistical data about your browsing actions and patterns but do not identify you as an individual. It is possible to switch off cookies by setting your browser preferences.

This Privacy Notice does not apply to links to other websites and you should consider their privacy notices.

Social Media

We use third party providers, Twitter and Linkedin, to host our social media interactions. This Privacy Notice does not apply to them and you should consider their privacy notices.

Your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

How do we collect personal data about you?

We obtain personal data about you when you contact us, participate in our projects, visit our website and apply for work with us.

What type of personal data is collected about you?

The personal data we collect will be your name, address, email address, and occasionally your place of work. If you apply for work we will also collect personal data about your previous experience, education, and referees. You may ask us to disclose the personal data we store about you.

How is your personal data used?

We may use your personal data to:

  • Fulfil our contractual and other legal obligations.
  • Send you information that you have requested.
  • Assess your suitability for appointment.

What is the lawful basis of our processing of your data?

We have audited our processing activities having regard to: the groups of individuals whose data is processed; the types of data; the recipients of that data; the processing purposes; the retention strategy and the security measures.

The lawful basis of our processing is that it is–

  • necessary to fulfil our legal obligations or our contractual obligations with you,
  • necessary to further our legitimate interests which outweigh any privacy impact that is neither intrusive nor unexpected, or
  • consented to by you on an explicit and informed basis

How is your personal data stored?

We are committed to taking all reasonable and appropriate steps to protect misuse, loss, or unauthorised access to your personal data. We do this by having in place a range of appropriate technical and organisational measures including effective password protection and encryption.

How long is your personal data stored?

We will hold your personal data on our systems for no longer than is necessary for the relevant obligation or activity. Subject to any legal obligations we may have, you may ask us to delete any personal data we store about you.  The personal data you provide during a job application will be destroyed 1 year after the recruitment exercise.

Who has access to your personal data?

Your personal data is only accessed and used by those employees where it is necessary to fulfil the duties of their role. We will not sell or rent your personal data to third parties.

Third party service providers (e.g. IT or accountant) may have access to your personal data on a strictly confidential basis and only in fulfilment of their contractual obligations to us.

How you can control the personal data we hold about you?

In respect of any personal data we hold about you have the right to request:

  • a copy of that data;
  • recitification of any inaccurate or incomplete data;
  • erasure of that data where there is no legitimate interest or consent is withdrawn.

Questions or complaints

Any questions or complaints regarding our privacy practices should be directed to our Data Protection Officer by email, letter or phone –

0141 548 8020 or email us

Glowfish Creative Limited
Centrum Offices
38 Queen Street
Glasgow
G1 3DX

The Information Commissioner’s Office (‘ICO’) is an independent public body that promotes and upholds data privacy. You may seek advice and assistance from the ICO or make a complaint to the ICO  –

https://ico.org.uk/ | email: casework@ico.org.uk | Call 0303 123 1113